HappyRobot, a startup with offices in Madrid and New York that deploys AI agents to automate complex operational workflows across voice, email and enterprise systems, has closed a $150 million Series C at a $1.2 billion post-money valuation. The round brings the company's total funding to approximately $200 million.
Prysm Capital and Eurazeo co-led the round. Existing investors Andreessen Horowitz, Base10 and Y Combinator participated again, joined by Koch Disruptive Technologies, Kfund, Orange, T.Capital from Deutsche Telekom, Bankinter, Endeavor Catalyst and Wave-X. The company has grown its office footprint from two locations to eight across North America, Europe, Latin America and Australia since its previous round.
HappyRobot's agents handle tasks that currently depend on manual coordination across disconnected systems: phone calls, email, data entry and logistics scheduling. Rather than connecting to a single workflow, the platform is built to reason and execute across existing enterprise systems while working alongside employees. Customers include DHL, Kuehne + Nagel, Naturgy, Repsol and Uber. The company said one customer is automating 28,000 hours of work per month through its agents, and that customer care agents on the platform are achieving 9.4 out of 10 customer satisfaction scores with more than 70 percent autonomous resolution on average. Initial agent deployments typically go live within four to twelve weeks.
Pablo Palafox, co-founder and CEO of HappyRobot, described what the company is building toward: "Getting agents to do work is the starting point, not the destination. Our thesis is that enterprise superintelligence, where an organization's collective intelligence compounds as agents and people learn from one another, requires far more than task-performing agents. It requires a platform and a deployed motion capable of operationalizing that platform inside a specific business."
Kerry Wei, Partner at Prysm Capital, described what the firm saw in the product when evaluating the investment: "Many industries have a surprising share of their costs locked up in coordination, the calls, emails, and handoffs that keep work flowing. While getting an agent to complete a discrete task is increasingly simple, deploying them across multi-step enterprise workflows has proven far more difficult. HappyRobot has built the missing link, the governance, interfaces, and context layer, that enables agents to work seamlessly across complex workflows, driving real ROI by allowing companies to capture value without asking employees to adopt anything new. We were blown away by what Pablo and the team already have running in production, and by the boldness of their vision. We are thrilled to partner with the team we believe is positioned to redefine how enterprise operations get done."
Anne-Charlotte Philbert, Partner at Eurazeo, framed the rationale behind the firm's participation: "It had been a while since we met a company that fundamentally expands what enterprise AI can do. While most AI enhances individual productivity, HappyRobot automates complex, end-to-end business operations with AI agents already running in production at scale. From day one, we knew Pablo and the team were building something special: a truly AI-native platform, world-class technical depth, and customers seeing exceptional ROI in mission-critical industries such as supply chain, energy, telecommunications, and banking. We're excited to partner with HappyRobot as they build the AI-native operating system for enterprise operations and accelerate their expansion across Europe."
HappyRobot said it will use the Series C to expand platform capabilities, deepen enterprise integrations and grow engineering, deployment and go-to-market teams globally. The company started in logistics and is now moving into insurance, energy and utilities, telecommunications and airlines.
