Datavant, a healthcare data collaboration platform connecting more than 80,000 provider sites, released a digital application to process medical records. The software, called Provider Exchange, replaces fax and telephone workflows used by clinical teams to request and track patient information.
Medical practitioners manage specialty referrals and transplant coordination using manual document requests. These analog methods create operational bottlenecks that delay clinical decisions. The new interface centralizes this process, allowing hospital staff to generate requests and monitor fulfillment status within a single digital dashboard.
“For years, Datavant has helped organizations securely fulfill medical record requests across the healthcare ecosystem,” said Andrea Kowalski, Senior Vice President of Provider Products at Datavant. “But increasingly, providers themselves need faster, more connected ways to retrieve records, whether for continuity of care or specialty referrals. Provider Exchange is built specifically for those provider-driven workflows, helping organizations move beyond fragmented manual processes and toward a more scalable, digital-first retrieval experience with more visibility, reducing delays that can stand between patients and the care they need.”
The platform routes documentation through the vendor's existing infrastructure, which covers more than 40 percent of healthcare organizations in the United States. Medical facilities deploy the software to accelerate information sharing for time-sensitive procedures like tissue donation, where restricted data access slows treatment planning.
“For years, healthcare organizations have invested heavily in interoperability infrastructure, yet many operational retrieval workflows still rely on manual-first processes that create delays and inefficiencies,” said Steve Mallinak, Chief Growth Officer, Provider at Datavant. “Provider Exchange represents the next evolution of release of information and provider interoperability; helping healthcare organizations securely retrieve records at scale while reducing friction for the teams responsible for delivering and coordinating care.”
The privacy-by-design infrastructure delivers the fulfilled medical records in a digital format to the requesting provider. This architecture grants care teams real-time visibility into the status of their document transfers.
