JonnyPops, an independently owned maker of frozen novelties, has scaled from an emerging brand to national distribution while using Oracle NetSuite to support its mission to make “A Better Pop for A Better World!®” with simple ingredients, magical flavors, and more kindness. With NetSuite’s AI-powered cloud enterprise resource planning (ERP) system, JonnyPops connected finance, inventory, and operations to improve visibility and support its rapid growth. With NetSuite Next and its embedded AI capabilities, including Ask Oracle, JonnyPops is helping employees quickly find answers to business questions and reduce time spent on repetitive work.
Founded in 2012 by students at St. Olaf College in southern Minnesota, JonnyPops grew from selling frozen pops at farmers markets to selling in major retailers across all 50 states. With production running around the clock, a rapidly growing workforce that includes seasonal and full time employees, and expanding distribution, JonnyPops needed to move off QuickBooks and adopt a more scalable system that would allow its teams to easily take advantage of the latest AI innovations to make its processes more efficient. To address these challenges and support its rapid growth, JonnyPops implemented NetSuite.
“When you’re growing quickly, accuracy and efficiency across every part of the business are critical to protecting product quality and meeting demand,” said Connor Wray, co-founder and chief financial officer, JonnyPops. “NetSuite helped us connect our financials, inventory, orders, and fulfillment so we could scale with greater visibility and control. Now, we're embracing NetSuite’s embedded AI and the NetSuite AI Connector Service together to transform how our teams access information, work more efficiently, and support our continued growth.”
With NetSuite Next, the latest generation of NetSuite, JonnyPops is simplifying how employees interact with business data and complete tasks through conversational AI and agentic workflows embedded directly in the suite. Ask Oracle enables JonnyPops’ employees to quickly answer everyday business questions without additional assistance, while helping technical teams complete time-consuming tasks faster.
In addition, NetSuite AI Connector Service is helping JonnyPops access business data through conversational AI tools and create custom dashboards tailored to employees’ needs. These extensive AI capabilities build on JonnyPops’ integrated NetSuite system for managing financials, inventory, orders, fulfillment, and workforce operations. By connecting finance, inventory, and operations on NetSuite, JonnyPops has improved visibility across its business. With its financials continuously updated in NetSuite, JonnyPops has cut its monthly close time nearly in half, giving leaders more timely insights to guide business decisions.
“Keeping up with rapid growth is no small task, especially in the frozen food industry. As demand grows, JonnyPops has to make sure everything from production to inventory and distribution works together, without compromising product quality,” said Julie Drimel, senior vice president of customer growth, Oracle NetSuite. “NetSuite’s AI-powered suite gives JonnyPops the visibility and control needed to scale its operations, while helping employees access information faster, reduce manual work, and focus on the next stage of growth.”
