Tactile Technologies, a South African hardware and software distributor supplying point-of-sale, biometrics and kiosk systems, has partnered with Pendigo, a technology asset finance company, to introduce an operational expenditure payment model. The rental agreement allows organizations to acquire equipment without paying the full capital cost upfront, operating alongside Tactile’s existing working capital financing options.
“Tactile has always looked beyond the hardware and software itself, to the practical realities our customers are working with, and increasingly that means how technology gets funded, not just which technology gets chosen,” said Amanda Bindeman, Head of Finance at Tactile Technologies. “We already give customers access to working capital, and this OPEX model is a natural next step in that conversation. Global and local conditions are making things genuinely tough out there, and we wanted a way to help take some of that pressure off. We’re glad to have found the right partner in Pendigo, who bring a competitive model, real experience, and the flexibility to structure things differently where that’s needed. Above all, we built this to be easy. It has to be simple for a customer to actually implement, or it isn’t solving the problem we set out to solve.”
The companies developed the financial structure to address market conditions affecting how businesses fund infrastructure. With high interest rates increasing the cost of capital, organizations are shifting away from capital expenditure models to maintain cash reserves. Under standard upfront payment structures, companies deplete their liquidity, which reduces the cash flow buffers required to manage trading cycles. By utilizing an OPEX approach, businesses distribute the cost of technology over the duration of its use, securing predictable budgets without large capital spikes.
“High upfront costs should not delay critical technology investment. We remove that barrier through flexible payment solutions aligned with each customer’s operational needs and budget cycles, enabling businesses to access essential technology while protecting working capital and maintaining control over cash flow,” said John Plant, Director of Pendigo.
The financing agreement covers hardware, software, services and implementation costs under a single contract. Pendigo, an indirect subsidiary of a South African commercial bank, processes the applicable credit assessments to approve the staggered payment structures. The model allows organizations to replace assets at specific lifecycle intervals rather than retaining outdated equipment past its useful life.
